Cross-Cultural Intelligence at Work
Learn how directness, silence, and turn-taking vary by culture. A brief pause might signal respect rather than disagreement. Validate understanding gently, and mirror formality levels in emails to preserve trust while avoiding unintentional friction.
Cross-Cultural Intelligence at Work
In multilingual negotiations, restate priorities in simple terms, confirm definitions of key terms, and document agreements bilingually. This reduces ambiguity, builds goodwill, and ensures momentum survives translation, time zone shifts, and evolving stakeholder groups.